Africa International Design Academy (AIDA)
At AIDA, we are committed to providing high-quality design education and an enriching learning experience. We understand that sometimes plans change, and we strive to handle refund requests with fairness and clarity.
Course Refunds
Seminars & Workshops
Refund requests must be submitted in writing at least 7 days prior to the course start date.
If approved, you will receive a full refund minus a 10% administrative fee.
No refunds will be issued once the course has begun.
Full 3months Course
Refund requests must be submitted within 7 days of the course start date.
If you have accessed less than 15% of the course content, you are eligible for a partial refund (up to 50%), minus a processing fee.
No refunds will be granted after the 7-day period or if more than 15% of the course has been accessed.
Cancellations by AIDA
If a course or program is canceled by AIDA, students will receive a full refund or the option to transfer enrollment to a future course at no additional cost.
Refund Process
To request a refund, email aida.c.spprt@gmail.com with the following details:
Reason for the refund request
Full name
Course name
Date of purchase
Refund requests will be reviewed within 5-7 business days, and approved refunds will be processed to the original payment method within 7-10 business days.
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank or payment provider for any processing delays.
- Contact your card provider—it may take time before your refund is posted.
- If issues persist, please contact us at aida.c.spprt@gmail.com
Need help?
Contact us at aida.c.spprt@gmail.com for questions related to refunds and returns.